50% DEPOSIT ON YOUR ORDER NOW! & FREE SHIPPING ON ALL ORDERS / -10% OFF "DYTRENFIRST10"
1. What is a pre-sale? A pre-sale is an opportunity for customers to purchase select items from our upcoming collections before they are officially released for general sale. It allows you to secure your favorite pieces ahead of time and be among the first to own them. Please note that pre-sale items are limited to a quantity of 20 per item.
2. How does the pre-sale process work? During the pre-sale period, you can browse the available items and place your order as usual. Your payment will be processed at the time of purchase, and your items will be reserved for you until they are ready to ship. The delivery of pre-sale items will begin within 4 weeks maximum after the end of the pre-sale period.
3. When will my pre-sale order ship? Please note that this date is an estimate and may be subject to change. We will do our best to keep you informed of any updates regarding the shipping status of your pre-sale order. Keep connect on @Dytren.Official during the drop period.
4. Can I cancel or modify my pre-sale order? Once a pre-sale order has been placed, it cannot be canceled or modified. Pre-sale items are made to order and are specially reserved for each customer, so we are unable to accommodate changes once the order has been processed.
5. What if an item I ordered during the pre-sale becomes unavailable? While we strive to ensure that all pre-sale items are available for purchase throughout the pre-sale period, there may be rare instances where an item becomes unavailable due to unforeseen circumstances. In such cases, we will notify you promptly and offer a suitable solution, such as a replacement item or a refund.
6. Can I return or exchange pre-sale items? Items purchased during pre-sales are not eligible for return for refund or exchange, except in cases of manufacturing defects or damage upon receipt. Due to the nature of pre-sales and the specific manufacturing process, we cannot accept returns for reasons other than those mentioned above.
7. Where can I find more information about the pre-sale process? For more information about our pre-sale process, including specific details about available items, shipping dates, and policies, please refer to the product pages on our website or contact our customer service team at @Dytren.Official or Dytren.official@gmail.com. We're here to help answer any questions you may have about pre-sale orders.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™